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Keep Your Residents Happy: Using Texting to Increase Resident Satisfaction

Reading Time: 7 minutes Stop us if you’ve heard this one—a property manager needs to get a hold of their resident to schedule maintenance, but can’t reach them through email or paper notices. The property manager schedules the maintenance at an inconvenient time for the resident. Disappointed, the resident leaves the next year in search of another apartment complex. The property manager has lost a good tenant, and the resident has lost out on a good home. Why? Simply because they didn’t use the most effective way of contacting residents: texting.  Luckily, text messaging for property managers has been streamlined by several tech businesses.... View Article

Apartment Marketing Specialist: Chandra Lloyd by Chandra Lloyd | July 25, 2017