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Posted on July 25, 2017   |    Last Modified: August 15, 2019 2:00 pm   |   

Keep Your Residents Happy: Using Texting to Increase Resident Satisfaction

Reading Time: 4 minutes Stop us if you’ve heard this one–a property manager needs to get a hold of their resident to schedule maintenance, but can’t reach them through email or paper notices. The property manager schedules the maintenance at an inconvenient time for the resident. Disappointed, the resident leaves the next year for another apartment complex. The property manager has lost a good tenant, and the resident has lost out on a good home. At Marketapts, we know how difficult facilitating resident interactions can be. We feel strongly, though, that each resident deserves a good relationship with their property managers, and every property... View Article

Apartment Marketing Specialist: Isabella Housel by Isabella Housel