Author Archives for Isabella Housel

Isabella Housel

About Isabella Housel

Isabella Lagman is a versatile professional writer with a genuine passion for language and storytelling. With over a decade of experience writing about apartment marketing, property management, and the real estate industry, she specializes in creating clear, engaging content that connects with both industry professionals and everyday readers. Her work spans a wide range of formats, from creative storytelling and lifestyle content to informative articles and technical documentation, allowing her to bring both creativity and precision to every project.

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Keep Your Residents Happy: Using Texting to Increase Resident Satisfaction

July 25, 2017 4:34 pm Published by 1 Comment

Reading Time: 7 minutes Stop us if you’ve heard this one—a property manager needs to get a hold of their resident to schedule maintenance, but can’t reach them through email or paper notices. The property manager schedules the maintenance at an inconvenient time for the resident. Disappointed, the resident leaves the next year in search of another apartment complex. The property manager has lost a good tenant, and the resident has lost out on a good home. Why? Simply because they didn’t use the most effective way of contacting residents: texting.  Luckily, text messaging for property managers has been streamlined by several tech businesses.... View Article